32 Thich Nhat Hanh, The Miracle of Mindfulness.
33 Norman Fischer, Taking Our Places: The Buddhist Path to Truly Growing Up (San Francisco: HarperOne, 2004).
34 Thich Nhat Hanh, Living Buddha, Living Christ (New York: Riverhead, 1997).
35 Из личной беседы.
36 Goleman, Working with Emotional Intelligence.
37 Goleman, Working with Emotional Intelligence. См. определение самоосознания в разделе Emotional Competence Framework.
38 Cary Cherniss and Daniel Goleman, The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations (Hoboken, NJ: Jossey-Bass, 2001).
39 Cherniss and Goleman, The Emotionally Intelligent Workplace.
40 Fischer, Taking Our Places.
41 Richard Boyatzis, The Competent Manager: A Model for Effective Performance (New York: Wiley, 1982).
42 Alexander Stajkovic and Fred Luthans, “Self-Efficacy and Work-Related Performance: A Meta-Analysis,” Psychological Bulletin 124, no. 2 (1998): 240-261.
43 Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam, 1995).
44 Kabat-Zinn, Wherever You Go, There You Are.
45 S. P. Spera, E. D. Buhrfeind, and J. W. Pennebaker, “Expressive Writing and Coping with Job Loss,” Academy of Management Journal 37, no. 3 (1994): 722-733.
46 “Know Thyself,” Very Short List (March 2, 2009), http://siybook.com/a/knowthyself.
47 «Лекха сутта», рассуждение о надписях, Ангуттара-никая.
48 «Син син мин», «Доверие уму».
49 Jon Kabat-Zinn, Full Catastrophe Living: Using the Wisdom of Your Body and Mind to Face Stress, Pain, and Illness (New York: Delacorte Press, 1990).
50 Philippe Goldin, “The Neuroscience of Emotions” (lecture, Google Tech Talks, Mountain View, CA, September 16, 2008), http://siybook.com/v/gtalk_pgoldin.
51 Kevin Ochsner and James Gross, “The Cognitive Control of Emotion”, Trends in Cognitive Sciences 9, no. 5 (2005): 242-249.
52 Yongey Mingyur Rinpoche, The Joy of Living: Unlocking the Secret and Science of Happiness (New York: Harmony, 2007).
53 Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose (New York: Business Plus, 2010).
54 John Geirland, “Go with the Flow,” Wired 4, no. 9 (1996).
55 Daniel Pink, Drive: The Surprising Truth About What Motivates Us (New York: Riverhead, 2009).
56 Daniel Pink, “The Surprising Science of Motivation” (лекция, TEDGlobal, июль 2009), http://siybook.com/v/ted_dpink.
57 В отчете 2009 г. «Чемпионы в обслуживании клиентов», основанном на отзывах читателей и исследовании Дж. Д. Пауэра и опубликованном BusinessWeek, Zappos оказалась на седьмом месте, в то время как Four Seasons — на двенадцатом.
58 Marc Lesser, Less: Accomplishing More by Doing Less (Novato, CA: New World Library, 2009).
59 Майкл Джордан для рекламы Nike «Неудачник».
60 Brent Schlender, “Gates without Microsoft,” Fortune Magazine (June 20, 2008).
61 Seligman, Learned Optimism.
62 Barbara Fredrickson, Positivity: Groundbreaking Research Reveals How to Embrace the Hidden Strength of Positive Emotions, Overcome Negativity, and Thrive (New York: Crown, 2009).
