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Ryan Sullivan, Family Says Race a Factor in Charlotte Girl’s Shooting Death, Fox 8 WGHP, 19.04.2012.

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Там же.

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Columbus Co. District Attorney Statement on Jasmine Thar’s Death, WSOCTV, 22.04.2013.

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Rick Atkinson, The Tylenol Nightmare: How a Corporate Giant Fought Back, Kansas City Times, 12.11.1982.

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Department of Defense, Case Study: The Johnson & Johnson Tylenol Crisis, Crisis Communications Strategies, Department of Defense and University of Oklahoma Joint Course in Communication.

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Lawrence G. Foster, The Johnson & Johnson Credo and the Tylenol Crisis, New Jersey Bell Journal, vol. 6, № 1 (1983): 57–64.

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Lynne Duke, Secret Service Agents Allege Racial Bias at Denny’s: Six Blacks to File Lawsuit Saying They Were Denied Service at Annapolis Restaurant, Washington Post, 24.05.1993.

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Department of Defense, Case Study: Denny’s Class Action Lawsuit, Crisis Communications Strategies.

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Holland Cotter, A Million Pieces of Home, New York Times, 08.02.2013.

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Roberta Smith, The Fascination of the Unfinished, New York Times, 09.01.2014.

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Noah Schiffman & Suzanne Greist-Bousquet, The Effect of Task Interruption and Closure on Perceived Duration, Bulletin of the Psychonomic Society vol. 30, № 1 (01/1992): 9–11; Colleen M. Seifert & An-drea L. Patalano, Memory for Incomplete Tasks: A Re-examination of the Zeigarnik Effect, Proceedings of the Thirteenth Annual Conference of the Cognitive Science Society, 01/1991; A. D. Baddeley, A Zeigarnik-like Effect in the Recall of Anagram Solutions, Quarterly Journal of Experimental Psychology vol. 15, № 1 (1963): 63–64.

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Roy F. Baumeister & Brad Bushman, Choices and Actions: The Self in Control, Social Psychology and Human Nature (Belmont, CA: Cengage Learning: 2007): 131–35.

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Tom Stafford, The Psychology of the To-Do List, BBC, 29.01.2013.

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Tom Stafford, The Psychology of Tetris, BBC, 23.10.2012; Tom Stafford & Matt Webb, Mind Hacks (Sebastopol, CA: O’Reilly Media, 2005): 144.

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David Allen, Getting Things Done (New York: Penguin, 2002): 12.

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2013 Turnover Trends: Part 1 – National Statistics and Top Separation Reasons, Unemployment Services Trust (UST), www.chooseust.org/2014/blog/2013-turnover-trends-part 1-national-statistics-and-top-separation-reasons/.

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E. Randol Schoenberg, London’s National Gallery Hosts Klimt Portrait Seized by Nazis, Aljazeera America, 20.10.2013; Anne-Marie O’Connor, Fighting for Her Past, Los Angeles Times, 20.03.2001.

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Kevin Daum, Want to Be Truly Productive? End Each Day Like This, Inc., 27.01.2014.

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E. J. Masicampo & Roy F. Baumeister, Consider It Done! Plan Making Can Eliminate the Cognitive Effects of Unfulfilled Goals, Journal of Personality and Social Psychology, 20.06.2011.

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Tom Stafford, The Psychology of the To-Do List.